Last Updated: September 16, 2026
This Privacy Policy describes how LQ Media LLC (“the Company,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, book services, or make payments on or through our website (the “Site”). By using our Site or booking our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you contact us. This includes:
- Personal Data: Names, email addresses, phone numbers, and any other contact details you submit through booking or contact forms, direct email communications, phone calls, or social media platforms (such as LinkedIn, TikTok, Instagram, or Facebook).
- Payment and Transaction Data: When you purchase services, we collect information necessary to process your transaction. This may include your billing name, transaction totals, and payment history.
2. Third-Party Services and Payment Processing
To deliver our services and process payments securely, our Site and business workflows integrate with external platforms. Your data is processed by these platforms under their respective privacy rules:
- Scheduling (Calendly): When you book an appointment, the personal details required to schedule the meeting are processed by Calendly.
- Digital Invoicing and Credit Cards: If you pay via a credit card or digital invoice link, your financial transaction is securely handled by our third-party payment processor. The Company does not store or have access to your full credit card details.
- Direct Bank Transfers (Zelle): If you choose to settle your invoice via Zelle, your transaction is processed directly through your financial institution. The Company only receives the confirmation data (such as sender name and amount) necessary to credit your account. We never collect or access your private banking credentials.
- Checks: If you pay by physical check, the Company will view your routing number, account number, and signature for the purpose of depositing the check into our corporate bank account. While our financial institution retains a digital record of the check image fir standard banking and accounting purposes, the Company does not independently store or capture your banking details on our won website servers or local systems. This data is handled with strict confidentiality.
3. How We Use Your Information
We use the personal information collected via our Site and payment workflows strictly to:
- Fulfill and manage our services: Deliver the writing, content, coaching, consulting, and related digital assets that are requested, required, or necessary to execute our agreements or manage your business account.
- Communicate with you: Respond to inquiries, manage our professional relationship, and send administrative communications regarding projects, timelines, revisions, invoices, or contract terms.
- Process invoices and billing: Track payments, handle accounting, and manage financial compliance.
- Comply with legal obligations: Meet corporate tax requirements, preserve business records, or prevent fraudulent activity.
4. Data Retention and Security
We implement appropriate security measures to maintain the safety of your personal information. The Company retains your personal data, transaction history, and communication records (including emails, text messages, and social media correspondence) for as long as necessary to manage ongoing client relationships, maintain historical business references, meet corporate tax compliance requirements, or as required by law.
5. Your Privacy Rights
Depending on your location, you may have rights under regional data privacy laws (such as GDPR or CCPA) to access, correct, delete, or limit the use of your personal data. To exercise these rights, please contact us using the details below.
6. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.
7. Changes to This Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted immediately on this page with an updated “Last Updated” date at the top.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
LQ Media LLC
Email: Leslie [at] lesliequander [dot] com
Website URL: www.lesliequander.com
